APA (7th ed.) Citation

Morgan, R. L. (1989). Calming upset customers. Crisp Pub..

Chicago Style (17th ed.) Citation

Morgan, Rebecca L. Calming Upset Customers. Los Altos, CA.: Crisp Pub., 1989.

MLA (9th ed.) Citation

Morgan, Rebecca L. Calming Upset Customers. Crisp Pub., 1989.

Warning: These citations may not always be 100% accurate.