Creating the service culture

Bibliographic Details
Main Authors:	Brown, Stanley A. , 1946- (Author), Gould, Allan , 1944- (Author)
Format:	Book
Published:	Scarborough, Otario : Prentice-Hall , 1990
Subjects:	Creative ability in business > Canada Customer services > Canada

Description
Physical Description:	228 p. ; ; 24 cm.
ISBN:	0138521387

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