Customer retention through quality leadership the Baxter approach

QR Code

Customer retention through quality leadership the Baxter approach

Bibliographic Details
Main Authors:	Auld, David D. 1940- (Author), Fliehman, Deborah G. 1953- (Author)
Format:	Book
Published:	Milwaukee, Winconsin ASQC Quality Press 1992
Subjects:	Consumer satisfaction > United States > Case studies Customer relations > United States > Case studies Quality of products > United States > Case studies

Similar Items

Keeping customers
by: Shapiro, Benson P., et al.
Published: (1993)

Consumer behavior building marketing strategy
by: Hawkins, Del I., et al.
Published: (1997)

Consumer behavior building marketing strategy
by: Hawkins, Del I., et al.
Published: (2001)

Consumer behavior building marketing strategy
by: Hawkins, Del I., et al.
Published: (2007)

Consumer behavior building marketing strategy
by: Hawkins, Del I., et al.

Marketing mistakes and successes
by: Hartley, Robert F.
Published: (2004)

Marketing mistakes
by: Hartley, Sue E.
Published: (1995)

Mavericks at work why the most original minds in business win
by: Taylor, William 1959-, et al.
Published: (2006)

Strategic management building and sustaining competitive advantage
by: Pitts, Robert A., et al.
Published: (2000)

Strategic management an integrated approach
by: Hill, Charles W. L., et al.
Published: (2013)

Strategic management an integrated approach
by: Hill, Charles W. L., et al.
Published: (2001)

Strategic management an integrated approach
by: Hill, Charles W. L., et al.
Published: (2010)

Productivity, the American advantage how 50 U.S. companies are regaining the competitive edge
by: Seidman, Lewis William 1921-2009, et al.
Published: (1989)

Cases and classics in marketing management
by: Gaedeke, Ralph M., et al.
Published: (1986)

Marketing strategy and plans
by: Luck, David Johnston, et al.
Published: (1985)

Managing business and public policy
by: Aram, John D. 1942-
Published: (1986)

Wage administration and worker productivity
by: Dooley, Arch R.
Published: (1970)

Business policy texts and cases
by: Christensen, C. Roland (Carl Roland) 1919-1999
Published: (1987)

Cases in strategic management
by: Dickel, Karl E., et al.
Published: (1986)

Quality service how America's top companies are competing in the customer-service revolution ... and how you can too
by: Denton, D. Keith
Published: (1994)

Business communication today
by: Bovee, Courtland L., et al.
Published: (2000)

Business communication today
by: Bovee, Courtland L., et al.
Published: (1992)

Cases in strategic management
by: Strickland, A. J. (Alonzo J.), et al.
Published: (1982)

Cases in strategic management
by: Strickland, A. J. (Alonzo J.), et al.
Published: (1985)

Cases in strategic management
by: Strickland, A. J. (Alonzo J.), et al.
Published: (1998)

Franchising the business strategy that changed the world
by: Shook, Carrie, et al.
Published: (1993)

Terrorism and national security reform how commissions can drive change during crises
by: Tama, Jordan 1976-
Published: (2011)

Corporate strategies : a selection of readings from Business week
by: Pearce, John A., et al.
Published: (1986)

Business communication today
by: Bovee, Courtland L., et al.
Published: (2008)

Cases in collective bargaining and industrial relations
by: Schoen, Sterling H., et al.
Published: (1982)

Business communication today
by: Bovee, Courtland L., et al.
Published: (2010)

Corporate strategies a selection of readings from Business week
by: Pearce, John A., et al.
Published: (1986)

Outreach services in academic and special libraries
by: Kelsey, Paul, et al.
Published: (2003)

Essentials of advertising
by: Kaufman, Louis , 1922-
Published: (1980)

The McGraw-Hill 36-hour marketing course
by: Seglin, Jeffrey L. 1956-
Published: (1990)

Marketing for nonprofit organizations
by: Kotler, Philip
Published: (1982)

Ethical theory and business
by: Beauchamp, Tom L., et al.
Published: (1988)

Bright college years inside the American campus today
by: Matthews, Anne
Published: (1997)

Adolescent portraits : [identity, relationships, and challenges]
by: Garrod, Andrew , 1937-
Published: (2012)

Management cases
by: Drucker, Peter F. (Peter Ferdinand) 1909-2005
Published: (1977)