Dealing with difficult people : proven strategies for handling stressful situations and defusing tensions

Bibliographic Details
Main Author: Cava, Roberta (Author)
Format: Book
Published: London : Piatkus , 1990
Subjects:

MARC

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090 0 0 |a BF637.I48   |b C2 1990 
100 0 |a Cava, Roberta ,   |e author 
245 0 0 |a Dealing with difficult people :   |b proven strategies for handling stressful situations and defusing tensions   |c Roberta Cava 
260 2 |a London :   |b Piatkus ,   |c 1990 
300 |a 180 p. ;   |c 24 cm. 
650 0 |a Interpersonal conflict 
650 0 |a Interpersonal relations 
999 |a 1000017688   |b Book   |c OPEN SHELF (30 DAYS)   |e Gong Badak Campus