APA (7th ed.) Citation

Cava, R. (1990). Dealing with difficult people: Proven strategies for handling stressful situations and defusing tensions. Piatkus.

Chicago Style (17th ed.) Citation

Cava, Roberta. Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions. London: Piatkus, 1990.

MLA (9th ed.) Citation

Cava, Roberta. Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions. Piatkus, 1990.

Warning: These citations may not always be 100% accurate.