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20161208093000.0 |
| 008 |
021119n |
| 020 |
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|a 0749912316 pbk
|
| 090 |
0 |
0 |
|a HF5386
|b .C54 1993
|
| 100 |
0 |
|
|a Clemmer, Jim ,
|d 1956- ,
|e author
|
| 245 |
0 |
0 |
|a Firing on all cyclinders :
|b the quality management system for high-powered corporate performance
|c Jim Clemmer
|f with Barry Sheehy and Achieve International
|c Zenger-Miller Associates
|
| 250 |
|
|
|a Rev. ed.
|
| 260 |
2 |
|
|a London :
|b Piatkus ,
|c 1993
|
| 300 |
|
|
|a xv, 392 p. ; ;
|c 24 cm.
|
| 504 |
|
|
|a Includes bibliographical references index
|
| 650 |
|
0 |
|a Customer services
|x Management
|
| 650 |
|
0 |
|a Quality of products
|x Management
|
| 650 |
|
0 |
|a Success in business
|
| 700 |
0 |
|
|a Sheehy, Barry ,
|e author
|
| 710 |
0 |
1 |
|a Achieve International
|
| 710 |
0 |
1 |
|a Zenger-Miller Associates
|
| 999 |
|
|
|a 1000010999
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|