Relationship marketing : bringing quality, customer service, and marketing together

Bibliographic Details
Main Authors: Christopher, Martin (Author), Ballantyne, David (Author), Payne, Adrian (Author)
Corporate Author: Chartered Institute of Marketing
Format: Book
Published: Oxford ; Boston : Butterworth-Heinemann , 1991
Series:The marketing series
Subjects:
Description
Item Description:Publishes in association with the Chartered Institute of Marketing
Physical Description:viii, 204 p. ; ; 24 cm.
Bibliography:Includes bibliographical references and index
ISBN:0750609788