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00000cam a2200000 7i4500 |
| 001 |
0000020455 |
| 008 |
021119n |
| 020 |
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|a 0724810951
|
| 090 |
0 |
0 |
|a HF5415.5
|b .D49 1994
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| 100 |
0 |
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|a DeVrye, Catherine
|e author
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| 245 |
0 |
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|a Good service is good business
|b 7 simple strategies for success
|c Catherine DeVrye
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| 260 |
2 |
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|a Sydney
|b Prentice Hall
|c 1994
|
| 300 |
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|a xiv, 166 p. ;
|c 23 cm.
|
| 650 |
|
0 |
|a Customer services
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| 650 |
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|a Customer services
|x Management
|
| 710 |
0 |
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|a Australian Institute of Management.
|b NSW Division.
|b Training Centre
|
| 999 |
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|a 1000016150
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|