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00000cam a2200000 7i4500 |
| 001 |
0000020455 |
| 005 |
20021119093000.0 |
| 008 |
021119n |
| 020 |
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|a 0724810951
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| 090 |
0 |
0 |
|a HF5415.5
|b .D49 1994
|
| 100 |
0 |
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|a DeVrye, Catherine ,
|e author
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| 245 |
0 |
0 |
|a Good service is good business :
|b 7 simple strategies for success
|c Catherine DeVrye
|
| 260 |
2 |
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|a Sydney :
|b Prentice Hall ,
|c 1994
|
| 300 |
|
|
|a xiv, 166 p. ; ;
|c 23 cm.
|
| 650 |
|
0 |
|a Customer services
|
| 650 |
|
0 |
|a Customer services
|x Management
|
| 710 |
0 |
0 |
|a Australian Institute of Management. .
|b NSW Division. .
|b Training Centre
|
| 999 |
|
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|a 1000016150
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|