APA (7th ed.) Citation

DeVrye, C. (1994). Good service is good business: 7 simple strategies for success. Prentice Hall.

Chicago Style (17th ed.) Citation

DeVrye, Catherine. Good Service Is Good Business: 7 Simple Strategies for Success. Sydney: Prentice Hall, 1994.

MLA (9th ed.) Citation

DeVrye, Catherine. Good Service Is Good Business: 7 Simple Strategies for Success. Prentice Hall, 1994.