Service operations management

Bibliographic Details
Main Author:	Schmenner, Roger W. , 1947- (Author)
Format:	Book
Published:	Englewood Cliffs, NJ : Prentice-Hall , c1995
Subjects:	Service industries > Management

MARC


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005	20190709093000.0
008	021119s1995
020			\|a 002406811X
090	0	0	\|a HD9980.5 \|b .S34 1995
100	0		\|a Schmenner, Roger W. , \|d 1947- , \|e author
245	0	0	\|a Service operations management \|c Roger W. Schmenner
260	2		\|a Englewood Cliffs, NJ : \|b Prentice-Hall , \|c c1995
300			\|a xiv, 406 p. ; ; \|c 25 cm.
504			\|a Includes index
650		0	\|a Service industries \|x Management
999			\|a 1000016153 \|b Book \|c OPEN SHELF (30 DAYS) \|e Gong Badak Campus