Beyond industrialization : ascendancy of the global service economy
Main Author: | Shelp, Ronald Kent (Author) |
---|---|
Format: | Book |
Published: |
New York :
Praeger ,
1981
|
Subjects: |
Similar Items
The service industries journal
Published: (1981)
Published: (1981)
The emerging service economy
by: Giarini, Orio
Published: (1987)
by: Giarini, Orio
Published: (1987)
Operations management for service industries : competing in the service era
Published: (1992)
Published: (1992)
Services marketing : concepts, strategies & cases
by: Hoffman, K. Douglas, et al.
Published: (2017)
by: Hoffman, K. Douglas, et al.
Published: (2017)
Services, marketing and management
by: Gilmore, Audrey
Published: (2003)
by: Gilmore, Audrey
Published: (2003)
Interactive services marketing
by: Fisk, Raymond P., et al.
Published: (2008)
by: Fisk, Raymond P., et al.
Published: (2008)
Service management : the automation of services
by: Collier, David A.
Published: (1985)
by: Collier, David A.
Published: (1985)
Services management and marketing : studies in Malaysia
by: Aliah Hanim Mohd. Salleh
Published: (2009)
by: Aliah Hanim Mohd. Salleh
Published: (2009)
Measuring and improving productivity in services : issues, strategies and challenges
by: Djellal, Faridah, et al.
Published: (2008)
by: Djellal, Faridah, et al.
Published: (2008)
Service management
Published: (1979)
Published: (1979)
Service operations management : improving service delivery
by: Johnston, Robert , 1953-, et al.
Published: (2012)
by: Johnston, Robert , 1953-, et al.
Published: (2012)
The essence of services marketing
by: Payne, Adrian
Published: (1993)
by: Payne, Adrian
Published: (1993)
Service operations management
by: Schmenner, Roger W. , 1947-
Published: (1995)
by: Schmenner, Roger W. , 1947-
Published: (1995)
Service management and operations
by: Haksever, Cengiz
Published: (2000)
by: Haksever, Cengiz
Published: (2000)
The management of service operations
by: Wright, J. Nevan, et al.
Published: (2004)
by: Wright, J. Nevan, et al.
Published: (2004)
Essentials of services marketing
by: Lovelock, Christopher H., et al.
Published: (2009)
by: Lovelock, Christopher H., et al.
Published: (2009)
Essentials of services marketing
by: Wirtz, Jochen, et al.
Published: (2013)
by: Wirtz, Jochen, et al.
Published: (2013)
Services marketing
by: Woodruffe, Helen
Published: (1995)
by: Woodruffe, Helen
Published: (1995)
Services marketing : text & cases
by: Nargundkar, Rajendra
Published: (2004)
by: Nargundkar, Rajendra
Published: (2004)
Services management : an integrated approach
by: Dierdonck, R. van [ (Roland)], et al.
Published: (2003)
by: Dierdonck, R. van [ (Roland)], et al.
Published: (2003)
Services management : an integrated approach
by: Dierdonck, R. van [ (Roland)], et al.
Published: (1998)
by: Dierdonck, R. van [ (Roland)], et al.
Published: (1998)
Service management for competitive advantage
by: Fitzsimmons, James A., et al.
Published: (1994)
by: Fitzsimmons, James A., et al.
Published: (1994)
Service management and marketing : customer management in service competition
by: Gronroos, Christian , 1947-
Published: (2007)
by: Gronroos, Christian , 1947-
Published: (2007)
Service management and marketing : managing the moments of truth in service competition
by: Gronroos, Christian , 1947-
by: Gronroos, Christian , 1947-
Services marketing management : an international perspective
by: Kasper, Hans , 1916-, et al.
Published: (1999)
by: Kasper, Hans , 1916-, et al.
Published: (1999)
Services marketing : concepts, strategies & cases
by: Hoffman, K. Douglas, et al.
Published: (2006)
by: Hoffman, K. Douglas, et al.
Published: (2006)
Services marketing : concepts, strategies and cases
by: Hoffman, K. Douglas
Published: (2009)
by: Hoffman, K. Douglas
Published: (2009)
Managing services : marketing, operations, and human resources
by: Lovelock, Christopher H.
Published: (1988)
by: Lovelock, Christopher H.
Published: (1988)
Service operations management : strategy, design and delivery
by: Hope, Christine, et al.
Published: (1997)
by: Hope, Christine, et al.
Published: (1997)
Service management : operations, strategy and information technology
by: Fitzsimmons, James A., et al.
Published: (2006)
by: Fitzsimmons, James A., et al.
Published: (2006)
Service management : operations, strategy and information technology
by: Fitzsimmons, James A., et al.
Published: (2001)
by: Fitzsimmons, James A., et al.
Published: (2001)
Service management : operations, strategy, and information technology
by: Fitzsimmons, James A., et al.
Published: (2006)
by: Fitzsimmons, James A., et al.
Published: (2006)
Service management : operations, strategy, information technology
by: Fitzsimmons, James A., et al.
Published: (2011)
by: Fitzsimmons, James A., et al.
Published: (2011)
Services marketing
by: Zeithaml, Valarie A., et al.
Published: (1996)
by: Zeithaml, Valarie A., et al.
Published: (1996)
The marketing of services
by: Cowell, Donald W.
Published: (1984)
by: Cowell, Donald W.
Published: (1984)
Understanding services management : integrating marketing, organisational behaviour, operations and human resource management
by: Barnes, James G. , 1940-, et al.
Published: (1995)
by: Barnes, James G. , 1940-, et al.
Published: (1995)
How to sell a service : guidelines for effective selling in a service business
by: McDonald, Malcolm, et al.
Published: (1986)
by: McDonald, Malcolm, et al.
Published: (1986)
Services marketing : integrating customer focus across the firm
by: Zeithaml, Valarie A., et al.
Published: (2006)
by: Zeithaml, Valarie A., et al.
Published: (2006)
Services marketing : integrating customer focus across the firm
by: Zeithaml, Valarie A., et al.
Published: (2006)
by: Zeithaml, Valarie A., et al.
Published: (2006)
Services marketing : integrating customer focus across the firm
by: Zeithaml, Valarie A., et al.
Published: (2013)
by: Zeithaml, Valarie A., et al.
Published: (2013)
Similar Items
-
The service industries journal
Published: (1981) -
The emerging service economy
by: Giarini, Orio
Published: (1987) -
Operations management for service industries : competing in the service era
Published: (1992) -
Services marketing : concepts, strategies & cases
by: Hoffman, K. Douglas, et al.
Published: (2017) -
Services, marketing and management
by: Gilmore, Audrey
Published: (2003)