Service quality multidisciplinary and multinational perspectives

Bibliographic Details
Main Author: Brown, Stephen Walter 1943- (Author)
Format: Book
Published: New York Lexington Books c1991
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000019031
008 021119n
020 |a 0669211524 
090 0 0 |a HD9980.5  |b .S4253 1991 
245 0 0 |a Service quality   |b multidisciplinary and multinational perspectives   |c edited by Stephen W. Brown 
260 2 |a New York   |b Lexington Books  |c c1991 
300 |a xviii, 350 p. ;  |c 24 cm. 
650 0 |a Service industries  |x Quality control  |x Congresses 
700 0 |a Brown, Stephen Walter  |d 1943-  |e author 
999 |a 1000012099  |b Book  |c OPEN SHELF (30 DAYS)  |e Gong Badak Campus