Brown, S. W. (1991). Service quality: Multidisciplinary and multinational perspectives. Lexington Books.
Chicago Style (17th ed.) CitationBrown, Stephen Walter. Service Quality: Multidisciplinary and Multinational Perspectives. New York: Lexington Books, 1991.
MLA (9th ed.) CitationBrown, Stephen Walter. Service Quality: Multidisciplinary and Multinational Perspectives. Lexington Books, 1991.
Warning: These citations may not always be 100% accurate.