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00000cam a2200000 7i4500 |
| 001 |
0000019014 |
| 005 |
20071204093000.0 |
| 008 |
021119n |
| 020 |
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|a 083596907X
|
| 090 |
0 |
0 |
|a HD9980.5
|b .C65
|
| 100 |
0 |
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|a Collier, David A. ,
|e author
|
| 245 |
0 |
0 |
|a Service management :
|b the automation of services
|c David A. Collier
|
| 260 |
2 |
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|a Reston, Va. :
|b Reston ,
|c 1985
|
| 300 |
|
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|a 183 p. ; ;
|c 23 cm.
|
| 650 |
|
0 |
|a Service industries
|x Automation
|
| 650 |
|
0 |
|a Service industries
|x Automation
|v Case studies
|
| 650 |
|
0 |
|a Service industries
|x Management
|
| 650 |
|
0 |
|a Service industries
|x Management
|x Case studies
|
| 999 |
|
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|a 1000012085
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|