Operations management for service industries : competing in the service era
| Format: | Book |
|---|---|
| Published: |
Westport, Conn. ; London :
Quorum Books ,
c1992
|
| Subjects: |
| Item Description: | Includes bibliographical references and index |
|---|---|
| Physical Description: | viii, 261 p. ; ; 24 cm. |
| ISBN: | 0899307469 |