APA (7th ed.) Citation

(1992). Operations management for service industries: Competing in the service era. Quorum Books.

Chicago Style (17th ed.) Citation

Operations Management for Service Industries: Competing in the Service Era. Westport, Conn. ; London: Quorum Books, 1992.

MLA (9th ed.) Citation

Operations Management for Service Industries: Competing in the Service Era. Quorum Books, 1992.

Warning: These citations may not always be 100% accurate.