The quest for global quality a manifestation of total quality management by Singapore Airlines

Bibliographic Details
Main Authors: Chang, Zeph Yun (Author), Loh, Lawrence (Author), Yeong, Wee Yong (Author)
Format: Book
Published: [Singapore] Addison-Wesley 1996
Subjects:

MARC

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020 |a 0201420872 
090 0 0 |a HE9874.A4  |b Y46 1996 
100 0 |a Chang, Zeph Yun  |e author 
245 1 4 |a The quest for global quality  |b a manifestation of total quality management by Singapore Airlines  |c Chang Zeph Yun, Yeong Wee Yong, Lawrence Loh 
260 2 |a [Singapore]   |b Addison-Wesley  |c 1996 
300 |a xv, 271 p.   |c 25 cm 
610 2 0 |a Singapore Airlines  |x Management 
650 0 |a Aeronautics, Commercial  |z Singapore  |x Management 
650 0 |a Airlines  |z Singapore  |x Management 
650 0 |a Total quality management  |z Singapore 
700 1 |a Loh, Lawrence  |e author 
700 1 |a Yeong, Wee Yong  |e author 
999 |a 1000065606  |b Book  |c OPEN SHELF (30 DAYS)  |e Gong Badak Campus