The quest for global quality : a manifestation of total quality management by Singapore Airlines
| Main Authors: | , , |
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| Format: | Book |
| Published: |
[Singapore] :
Addison-Wesley ,
1996
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| Subjects: |
| Physical Description: | xv, 271 p. ; 25 cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0201420872 |