The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition

The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition

Bibliographic Details
Main Author: Ranadive, Vivek (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill , c2006
Subjects:
Business > Data processing > Management
Consumer satisfaction
Customer services
Real-time data processing > Management
Selling
Description
Physical Description:xv, 239 p. : ill. ; 24 cm.
Bibliography:Includes bibliographical references (p. 193-204) and index
ISBN:0071450149

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