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20070618093000.0 |
| 020 |
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|a 0131601857
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| 090 |
0 |
0 |
|a HG3752.7.U6
|b W56 1988
|
| 100 |
0 |
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|a Winston, Arthur ,
|e author
|
| 245 |
0 |
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|a Complete guide to tested telephone collection techniques
|c Arthur Winston
|
| 260 |
2 |
|
|a Englewood Cliffs, NJ :
|b Prentice-Hall ,
|c c1988
|
| 300 |
|
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|a xxiv, 456 p. ; ;
|c 25 cm.
|
| 504 |
|
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|a Includes index
|
| 650 |
|
0 |
|a Collecting of accounts
|z United States
|
| 650 |
|
0 |
|a Telephone etiquette
|
| 650 |
|
0 |
|a Telephone in business
|
| 999 |
|
|
|a 1000017324
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|