Complete guide to tested telephone collection techniques

Bibliographic Details
Main Author:	Winston, Arthur (Author)
Format:	Book
Published:	Englewood Cliffs, NJ Prentice-Hall c1988
Subjects:	Collecting of accounts > United States Telephone etiquette Telephone in business

Description
Physical Description:	xxiv, 456 p. ; 25 cm.
ISBN:	0131601857

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