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00000cam a2200000 7i4500 |
| 001 |
0000011484 |
| 010 |
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|a 90045784 //r93
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| 020 |
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|a 0566028603
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| 050 |
0 |
0 |
|a HF5415.5
|b .W3 1990
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| 090 |
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|a HF5415.5
|b .W3 1990
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| 100 |
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|a Walker, Denis
|e author
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| 245 |
0 |
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|a Customer first
|b a strategy for quality service
|c Denis Walker.
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| 260 |
2 |
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|a Aldershot, England
|a Brookfield, Vt. ;
|b Gower
|c c1990.
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| 300 |
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|a xii, 154 p.
|b ill. ;
|c 26 cm.
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| 650 |
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|a Consumer satisfaction
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| 650 |
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0 |
|a Customer services
|
| 650 |
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0 |
|a Quality assurance
|
| 999 |
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|a 1000017949
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|