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00000cam a2200000 7i4500 |
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0000011484 |
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20190418093000.0 |
| 010 |
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|a 90045784 //r93
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| 020 |
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|a 0566028603
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| 050 |
0 |
0 |
|a HF5415.5
|b .W3 1990
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| 090 |
0 |
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|a HF5415.5
|b .W3 1990
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| 100 |
0 |
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|a Walker, Denis ,
|e author
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| 245 |
0 |
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|a Customer first :
|b a strategy for quality service
|c Denis Walker.
|
| 260 |
2 |
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|a Aldershot, England
|a Brookfield, Vt. ; :
|b Gower ,
|c c1990.
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| 300 |
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|a xii, 154 p. :
|b ill. ; ;
|c 26 cm.
|
| 500 |
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|a Includes index
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| 650 |
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0 |
|a Consumer satisfaction
|
| 650 |
|
0 |
|a Customer services
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| 650 |
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0 |
|a Quality assurance
|
| 999 |
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|a 1000017949
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|