Customer first a strategy for quality service

Bibliographic Details
Main Author:	Walker, Denis (Author)
Format:	Book
Published:	Aldershot, England Brookfield, Vt. ; Gower c1990.
Subjects:	Consumer satisfaction Customer services Quality assurance

Description
Physical Description:	xii, 154 p. ill. ; 26 cm.
ISBN:	0566028603

Similar Items