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|a 0844231703
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| 050 |
0 |
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|a HF5415.5
|b .K27 1988
|
| 090 |
0 |
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|a HF5415.5
|b .K27 1988
|
| 100 |
0 |
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|a Katz, Bernard ,
|e author
|
| 245 |
0 |
0 |
|a How to turn customer service into customer sales
|c Bernard Katz.
|
| 260 |
2 |
|
|a Lincolnwood, Ill. :
|b NTC Business Books ,
|c 1988, c1987.
|
| 300 |
|
|
|a 168 p. :
|b ill. ; ;
|c 24 cm.
|
| 500 |
|
|
|a Includes index
|
| 650 |
|
0 |
|a Customer relations
|
| 650 |
|
0 |
|a Customer services
|
| 999 |
|
|
|a 1000017941
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|