How to turn customer service into customer sales

Bibliographic Details
Main Author:	Katz, Bernard (Author)
Format:	Book
Published:	Lincolnwood, Ill. NTC Business Books 1988, c1987.
Subjects:	Customer relations Customer services

MARC


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050	0	0	\|a HF5415.5 \|b .K27 1988
090	0	0	\|a HF5415.5 \|b .K27 1988
100	0		\|a Katz, Bernard \|e author
245	0	0	\|a How to turn customer service into customer sales \|c Bernard Katz.
260	2		\|a Lincolnwood, Ill. \|b NTC Business Books \|c 1988, c1987.
300			\|a 168 p. \|b ill. ; \|c 24 cm.
650		0	\|a Customer relations
650		0	\|a Customer services
999			\|a 1000017941 \|b Book \|c OPEN SHELF (30 DAYS) \|e Gong Badak Campus