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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000011398 |
| 005 |
20170219.0 |
| 008 |
021119s1991 |
| 020 |
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|a 0471526487 ,
|c alk. paper
|
| 090 |
0 |
0 |
|a HF5415.13
|b .G68
|
| 100 |
0 |
|
|a Graham, John R. [
|q (John Rushton)] ,
|d 1931- ,
|e author
|
| 245 |
0 |
0 |
|a Magnet marketing :
|b the ultimate strategy for attracting and holding customers
|c John R. Graham with Steven J. Bennett
|
| 260 |
2 |
|
|a New York :
|b John Wiley ,
|c c1991
|
| 300 |
|
|
|a xiv, 242 p. ; ;
|c 24 cm.
|
| 504 |
|
|
|a Includes index
|
| 650 |
|
0 |
|a Consumer satisfaction
|
| 650 |
|
0 |
|a Customer services
|
| 650 |
|
0 |
|a Marketing
|x Management
|
| 700 |
0 |
|
|a Bennett, Steven J. ,
|d 1951- ,
|e author
|
| 999 |
|
|
|a 1000017771
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|