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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000010519 |
| 008 |
021119s1992 |
| 020 |
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|a 0070164142
|c (pbk.)
|
| 090 |
0 |
0 |
|a HD9980.5
|b .D46 1992
|
| 100 |
0 |
|
|a Denton, D. Keith
|e author
|
| 245 |
1 |
4 |
|a The service trainer handbook
|b managing service businesses in the 1990's
|c D. Keith Denton
|
| 260 |
2 |
|
|a New York
|b McGraw-Hill
|c c1992
|
| 300 |
|
|
|a viii, 128 p.
|c c 24 cm
|
| 650 |
|
0 |
|a Customer services
|x Management
|
| 650 |
|
0 |
|a Service industries
|x Management
|
| 999 |
|
|
|a 1000012088
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|
| 999 |
|
|
|a 1000012089
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|