Best practices in customer service
| Main Authors: | , |
|---|---|
| Format: | Book |
| Published: |
New York
AMACOM
c1999
|
| Subjects: |
MARC
| LEADER | 00000cam a2200000 7i4500 | ||
|---|---|---|---|
| 001 | 0000009650 | ||
| 020 | |a 0814470289 | ||
| 090 | 0 | 0 | |a HF5415.5 |b .B484 1999 |
| 245 | 0 | 0 | |a Best practices in customer service |c edited by Ron Zemke and John A. Woods |
| 260 | 2 | |a New York |b AMACOM |c c1999 | |
| 300 | |a xvii, 414 p. ; |c 29 cm. | ||
| 650 | 0 | |a Customer services | |
| 700 | 0 | |a Woods, John A. |e author | |
| 700 | 0 | |a Zemke, Ron |e author | |
| 999 | |a 1000078383 |b Book |c OPEN SHELF (30 DAYS) |e Gong Badak Campus | ||