Davis, M. M., & Heineke, J. (2005). Operations management: Integrating manufacturing and services (5th ed.). McGraw-Hill/Irwin.
Chicago Style (17th ed.) CitationDavis, Mark M., and Janelle Heineke. Operations Management: Integrating Manufacturing and Services. 5th ed. Boston: McGraw-Hill/Irwin, 2005.
MLA (9th ed.) CitationDavis, Mark M., and Janelle Heineke. Operations Management: Integrating Manufacturing and Services. 5th ed. McGraw-Hill/Irwin, 2005.
Warning: These citations may not always be 100% accurate.