How to manage customer service

Bibliographic Details
Main Author: Katz, Bernard (Author)
Format: Book
Published: Aldershot, Eng. Gower 1987
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000008888
008 021119n
020 |a 0566026317 
050 0 0 |a HF5415.5  |b .K3 
090 0 0 |a HF5415.5  |b .K3 
100 0 |a Katz, Bernard  |e author 
245 0 0 |a How to manage customer service   |c Bernard Katz 
260 2 |a Aldershot, Eng.   |b Gower  |c 1987 
300 |a 183 p. ;  |c 22 cm. 
650 0 |a Customer services  |x Management 
999 |a 1000017942  |b Book  |c OPEN SHELF (30 DAYS)  |e Gong Badak Campus 
999 |a 1000017943  |b Book  |c OPEN SHELF (30 DAYS)  |e Gong Badak Campus