APA (7th ed.) Citation

Frazer-Robinson, J. (1997). Customer-driven marketing: The ideal way to increased profits through marketing, sales and service improvement. Kogan Page.

Chicago Style (17th ed.) Citation

Frazer-Robinson, John. Customer-driven Marketing: The Ideal Way to Increased Profits Through Marketing, Sales and Service Improvement. London: Kogan Page, 1997.

MLA (9th ed.) Citation

Frazer-Robinson, John. Customer-driven Marketing: The Ideal Way to Increased Profits Through Marketing, Sales and Service Improvement. Kogan Page, 1997.