APA (7th ed.) Citation

(1999). Services marketing management: An international perspective. John Wiley.

Chicago Style (17th ed.) Citation

Services Marketing Management: An International Perspective. New York: John Wiley, 1999.

MLA (9th ed.) Citation

Services Marketing Management: An International Perspective. John Wiley, 1999.

Warning: These citations may not always be 100% accurate.