APA (7th ed.) Citation

Bone, D. (1988). The business of listening: A practical guide to effective listening. Crisp Publications.

Chicago Style (17th ed.) Citation

Bone, Diane. The Business of Listening: A Practical Guide to Effective Listening. Los Altos, Calif.: Crisp Publications, 1988.

MLA (9th ed.) Citation

Bone, Diane. The Business of Listening: A Practical Guide to Effective Listening. Crisp Publications, 1988.