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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000003831 |
| 005 |
20070206093000.0 |
| 008 |
021118n |
| 020 |
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|a 0471644099
|
| 090 |
0 |
0 |
|a HF5415.5
|b .B763 2000
|
| 100 |
0 |
|
|a Brown, Stanley A. ,
|d 1946- ,
|e author
|
| 245 |
0 |
0 |
|a Customer relationship management :
|b a strategic imperative in the world of business
|c editor and contributor, Stanley A. Brown
|
| 260 |
2 |
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|a Toronto :
|b John Wiley ,
|c c2000
|
| 300 |
|
|
|a xxviii, 345 p. ; ;
|c 24 cm.
|
| 650 |
|
0 |
|a Customer relations
|x Management
|
| 999 |
|
|
|a 1000084507
|b Book
|c OPEN SHELF (30 DAYS)
|e Gong Badak Campus
|