APA (7th ed.) Citation

Gross, L. (1987). Phone power: Telephone selling and prospectin. New York Institute of Finance.

Chicago Style (17th ed.) Citation

Gross, LeRoy. Phone Power: Telephone Selling and Prospectin. New York: New York Institute of Finance, 1987.

MLA (9th ed.) Citation

Gross, LeRoy. Phone Power: Telephone Selling and Prospectin. New York Institute of Finance, 1987.