Managing quality in the service sector

Bibliographic Details
Main Author: Asher, Mike (Author)
Format: Book
Published: London Kogan Page 1996
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000000898
008 021118n
090 0 0 |a HD62.15  |b .A8 1996 
100 0 |a Asher, Mike  |e author 
245 0 0 |a Managing quality in the service sector   |c Mike Asher 
260 2 |a London   |b Kogan Page  |c 1996 
300 |a 222 p.   |b ill. ;  |c 24 cm. 
650 0 |a Service industries  |x Management 
650 0 |a Service industries  |x Quality control 
999 |a 1000079523  |b Book  |c OPEN SHELF (30 DAYS)  |e Gong Badak Campus