Managing quality in the service sector
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London
Kogan Page
1996
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| Subjects: |
MARC
| LEADER | 00000cam a2200000 7i4500 | ||
|---|---|---|---|
| 001 | 0000000898 | ||
| 008 | 021118n | ||
| 090 | 0 | 0 | |a HD62.15 |b .A8 1996 |
| 100 | 0 | |a Asher, Mike |e author | |
| 245 | 0 | 0 | |a Managing quality in the service sector |c Mike Asher |
| 260 | 2 | |a London |b Kogan Page |c 1996 | |
| 300 | |a 222 p. |b ill. ; |c 24 cm. | ||
| 650 | 0 | |a Service industries |x Management | |
| 650 | 0 | |a Service industries |x Quality control | |
| 999 | |a 1000079523 |b Book |c OPEN SHELF (30 DAYS) |e Gong Badak Campus | ||