APA (7th ed.) Citation

Futrell, C. M. (2005). ABC's of relationship selling through service (8th ed.). McGraw-Hill/Irwin.

Chicago Style (17th ed.) Citation

Futrell, Charles M. ABC's of Relationship Selling Through Service. 8th ed. New York: McGraw-Hill/Irwin, 2005.

MLA (9th ed.) Citation

Futrell, Charles M. ABC's of Relationship Selling Through Service. 8th ed. McGraw-Hill/Irwin, 2005.