Search Results - four-star general
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The perception and satisfaction of customers towards the service quality provided by De Rhu Beach Resort, Kuantan / Nor Liza Marjoni
Published 2005“…As DRBR has been awarded as a four star hotel, it is important for the company to considered and concern on the customer satisfaction as customer satisfaction will leads to an organization success. …”
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Managing virtual rapport on TripAdvisor : discourse in hotel responses to negative online reviews
Published 2022“…The findings show that the five- and four-star hotels employed higher frequencies of moves in their responses to complaints in negative reviews. …”
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Managing virtual rapport on tripadvisor: discourse in hotel responses to negative online reviews
Published 2022“…The findings show that the five- and four-star hotels employed higher frequencies of moves in their responses to complaints in negative reviews. …”
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Human resource practices and turnover intentions: A study of the hotel industry in Malaysia / Syed Haider Ali Shah
Published 2017“…Data was collected from 51 hotels (three star, four star and five star) which are registered with Malaysia Association of Hotels, 2014. …”
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Efficient modeling and representation of agreement in interval-valued data
Published 2017“…These intervals are assumed to be collected from individual or multiple survey respondents over single or repeated surveys; although, without loss of generality, the approaches put forth in this paper could be used for any interval-based data where representation and analysis is desired. …”
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Survival strategies of hotels in IBB City-Yemen during the war
Published 2023“…Data were obtained through in-depth face-to-face interviews with experts in the hotel industry, specifically the general managers in four-star hotels in Ibb City. …”
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