Search Results - courtesy name

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  1. 1
    An exploratory analysis of organizational citizenship behaviour factor structure among employees in hotel industry / Shaiful Annuar Khalid and Hassan Ali

    An exploratory analysis of organizational citizenship behaviour factor structure among employees in hotel industry / Shaiful Annuar Khalid and Hassan Ali by Khalid, Shaiful Annuar, Alias, Hassan

    Published 2005
    “…Factor analysis of OCB items based on self-ratings (non manager employees) resulted in six dimensions, named as altruism, courtesy, conscientiousness, sportsmanship, effort expended and civic virtue. …”
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  2. 2
    Customer accessibility through a multiple perspective framework

    Customer accessibility through a multiple perspective framework by Abu Bakar, Ahmad Zaki

    Published 2008
    “…Customer care has become one of the major issues for many businesses, prompting many organisations around the world to define it as being made up of Courtesy, Accessibility, Responsiveness and Effectiveness. …”
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  3. 3
    Relationship between perceived organizational support and organizational citizenship behaviour of academic staff at selected faculty in a Malaysian public research university

    Relationship between perceived organizational support and organizational citizenship behaviour of academic staff at selected faculty in a Malaysian public research university by Hassan, Roshafiza, Basri, Ramli, Asimiran, Soaib, Omar, Zoharah

    Published 2019
    “…The objective is also to identify the relationships between perceived organizational support with five dimensions of OCB namely altruism, courtesy, civic virtue, conscientiousness and sportsmanship. …”
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  4. 4
    Development and validation of an organizational citizenship behavior instrument among secondary school teachers in Malaysia

    Development and validation of an organizational citizenship behavior instrument among secondary school teachers in Malaysia by Ismail, Suriani

    Published 2021
    “…Therefore, the purpose of this study is to develop and validate a Malaysian version of a teachers’ OCB instrument. The instrument was named as the Teacher OCB Instrument (TOCBI). In addition, the study describes genuine scenarios of secondary school teachers’ OCB in Malaysia. …”
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  5. 5
    Perceived service quality of zakat institution among Muslim businessmen in Malaysia

    Perceived service quality of zakat institution among Muslim businessmen in Malaysia by Saad, Ram Al Jaffri, Abdul Wahab, Muhammad Syahir, Md Hussain, Md Hairi

    Published 2018
    “…The findings indicated that the majority of respondents rated three aspects of the quality, namely, tangibles, reliability and courtesy as “Good”. …”
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  6. 6
    Fuzzy subjective evaluation of Asia Pacific airport services

    Fuzzy subjective evaluation of Asia Pacific airport services by Ku-Mahamud, Ku Ruhana, Othman, Mahmod

    Published 2010
    “…Airport services were represented by six attributes namely comfort, processing time, convenience, courtesy of staff, information visibility and security. …”
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  7. 7
    A Study of Student Satisfaction in Relation to Non Academic Staff Behaviour in UiTM Pahang (Jengka Campus)

    A Study of Student Satisfaction in Relation to Non Academic Staff Behaviour in UiTM Pahang (Jengka Campus) by Zaid, Mat Yusop

    Published 2011
    “…Researcher had identified two criteria that lead to students' satisfaction namely responsiveness and courtesy. The respondents of this research are the students from UiTM Pahang (Jengka Campus). …”
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  8. 8
    Pembangunan model pengulur kredibiliti maklumat dari perspektif Islam berasaskan pemodelan persamaan struktur (SEM)

    Pembangunan model pengulur kredibiliti maklumat dari perspektif Islam berasaskan pemodelan persamaan struktur (SEM) by Ishak, Mohd Sobhi, Ahmad, Muhammad, Abdul Rahman, Mohd Nizho, Rofie, Mohamad Khadafi

    Published 2014
    “…All 99 statements which were verified formed four multidimensional constructs namely the presenter (truthfully, tsiqah, a good method, faith, wisdom, responsibility, courtesy and true), chain of information sources (connected, can be checked with the original source, recognized chains, and other reference source), Information (original, changes to the good, and harmless), and receiver (tsiqah, thoughtful, action to be taken, and the impact of action).Empirical testing was then conducted on towards 540 respondents to determine the level of achievement of each item in the current situation.Structural equation modeling analysis used to determine the credibility of the measurement model corresponds to the information in the data.The results showed that all multidimensional constructs formed have achieved good matching accuracy, high reliability and meet its convergent validity, discriminant validity and nomological validity.In conclusion, the development of information credibility constructs based on Islamic perspective and was strengthened by empirical testing has opened up a new dimension to the use of a more accurate credibility measurement construct for Muslims. …”
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  9. 9
    Analisis wacana bahasa perundingan Nabi Yusuf a.s. dalam penyelesaian konflik

    Analisis wacana bahasa perundingan Nabi Yusuf a.s. dalam penyelesaian konflik by Kasmawati, Zakaria

    Published 2022
    “…External analysis of the text in turn utilizes the dimension of courtesy as a practice of negotiation that exhibits the quality of negotiation based on the awareness that every action and speech is in the observation and evaluation of Allah s.w.t. …”
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