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A study on the customer perception towards service quality at Business Management Department Majlis Bandaraya Alor Star / Noorashikin Harun @ Che Ani
Published 2005“…Furthermore, the purpose of this study is to determine the level of Customer Perception Towards Service Quality offered by Business Management Department, at Majlis Bandaraya Alor Star. Good service quality exists when customer expectation are met or exceeded and is studied in five dimensions “reliability, empathy, assurance, responsiveness and tangibility (Parasuraman, Zeithaml and Berry , 1985). …”
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Effect Of Ball Clay Addition In Slip Casting In Making Of Gloves Former
Published 2022“…One atom thick, two-dimensional carbon materials graphene have unique properties which includes ultrahigh carrier mobility, large surface area and others. …”
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Recycle And Synthesis Green Reduce Graphene Oxide From Spent Battery
Published 2022“…One atom thick, two-dimensional carbon materials graphene have unique properties which includes ultrahigh carrier mobility, large surface area and others. …”
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The role of entrepreneurial orientation and innovation on employee job performance in Malaysian hotels / Siti Hajar Zakariah
Published 2020“…The purpose of this study is to examine the effect of EO and innovation dimensions and the moderating effect of training on employee job performance. …”
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