Search Results - Norwegian Institute of Management

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  1. 1
    Why dissatisfied customers still desire long-term relationships

    Why dissatisfied customers still desire long-term relationships by Batt, Peter

    Published 2001
    “…Norwegian Institute of Management…”
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    Relational quality: further evidence of a single higher order construct in an industrial market

    Relational quality: further evidence of a single higher order construct in an industrial market by Batt, Peter

    Published 2001
    “…Norwegian Institute of Management…”
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