Search Results - MAG Scholar

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  1. 1
    Factors leading to customer retention in the high volume-low volume service context: Evidence from the mobile service industry

    Factors leading to customer retention in the high volume-low volume service context: Evidence from the mobile service industry by Cheng, Boon Liat *, Gaur, Sanjaya S., Rezuan, Abdul Rahim

    Published 2020
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  2. 2
    Building sustainable relationships: Service innovation at the pinnacle of touristic achievement

    Building sustainable relationships: Service innovation at the pinnacle of touristic achievement by Cheng, Boon Liat *, Mansori, Shaheen, Cham, Tat Huei, Dent, Michael M *, Yusman, Y.

    Published 2021
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  3. 3
    Antecedents of organizational citizenship behavior and the mediating effect of organization commitment in the hotel industry

    Antecedents of organizational citizenship behavior and the mediating effect of organization commitment in the hotel industry by Jue, Xin Tan, Tat, Huei Cham, Zawawi, Dahlia, Abdul Aziz, Yuhanis

    Published 2019
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  4. 4
    Negotiating Travel Constraints via Technology: A Study of Malay Muslim Women through a Hierarchical Constraint Model Perspective

    Negotiating Travel Constraints via Technology: A Study of Malay Muslim Women through a Hierarchical Constraint Model Perspective by Ratthinan, Senutha P., Selamat, Nor Hafizah

    Published 2019
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  5. 5
    Sustaining the Innovation Culture in SMEs: The Importance of Organisational Culture, Organisational Learning and Market Orientation

    Sustaining the Innovation Culture in SMEs: The Importance of Organisational Culture, Organisational Learning and Market Orientation by Halim, Hasliza Abdul, Ahmad, Noor Hazlina, Ramayah, T.

    Published 2019
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  6. 6
    Multigroup analysis using SmartPLS: step-by-step guidelines for business research

    Multigroup analysis using SmartPLS: step-by-step guidelines for business research by Cheah, Jun Hwa, Thurasamy, Ramayah, Memon, Mumtaz Ali, Chuah, Francis, Ting, Hiram

    Published 2020
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