Search Results - "internal services"

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    Exploring the Zone of Tolerance for Internal Customers in IT-Enabled Call Centers

    Exploring the Zone of Tolerance for Internal Customers in IT-Enabled Call Centers by Hsieh, J.P., Sharma, Piyush, Rai, A., Parasuraman, A.

    Published 2013
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    Transforming professional education: The lost art of service and global citizenship

    Transforming professional education: The lost art of service and global citizenship by Goddard, Trevor, Sinclair, Kit

    Published 2008
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