Search Results - "customer relationship"

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  1. 1
    Customer Relationship Management: A Case Study of the Ritz-Carlton Hotel

    Customer Relationship Management: A Case Study of the Ritz-Carlton Hotel by Bajaj, Raghbir Singh

    Published 2006
    Subjects: “…Customer Relationship Management…”
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  2. 2
    The Roles of CRM in the Telecommunication Industries in Singapore

    The Roles of CRM in the Telecommunication Industries in Singapore by CHONG, Yeng Keat

    Published 2007
    Subjects: Get full text
  3. 3
    The Roles of CRM in the Telecommunication Industries in Singapore

    The Roles of CRM in the Telecommunication Industries in Singapore by CHONG, Yeng Keat

    Published 2007
    Subjects: Get full text
  4. 4
    Strategic Considerations for Customer Relationship Management in the Telecommunications Industry

    Strategic Considerations for Customer Relationship Management in the Telecommunications Industry by Brown, Benjamin Philip Edward

    Published 2007
    Subjects: “…Strategic Considerations Customer Relationship Management…”
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  5. 5
    The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting

    The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting by Faed, Alireza, Radmand, Pedram, Talevski, Alex

    Published 2010
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  6. 6
    Maximizing productivity using CRM within the context of m-commerce

    Maximizing productivity using CRM within the context of m-commerce by Faed, Alireza, Ashouri, A., Wu, Chen

    Published 2011
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  7. 7
    The efficient bond among mobile commerce, CRM and E-loyalty to maximise the productivity of companies

    The efficient bond among mobile commerce, CRM and E-loyalty to maximise the productivity of companies by Faed, Alireza, Ashouri, A., Wu, Chen

    Published 2010
    Subjects: Get full text
  8. 8
    Personalisation: Developing or Destroying Customer Relations?

    Personalisation: Developing or Destroying Customer Relations? by Fernandez, Sarah Kathryn

    Published 2008
    Subjects: Get full text
  9. 9
    The role of Social Media in SMEs’ Customer Engagement in China

    The role of Social Media in SMEs’ Customer Engagement in China by Chen, Xiunan

    Published 2017
    Subjects: Get full text
  10. 10
    The impact of customer relationship management strategies on customer satisfaction under e-commerce platforms

    The impact of customer relationship management strategies on customer satisfaction under e-commerce platforms by Ding, Duo

    Published 2024
    Subjects: “…customer relationship…”
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  11. 11
    The Grid and CRM: from "If" to "When"

    The Grid and CRM: from "If" to "When" by Lloyd, Ashley

    Published 2005
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  12. 12
    The impact of integrated TQM and interactivity on customer retention process

    The impact of integrated TQM and interactivity on customer retention process by Faed, Alireza

    Published 2011
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  13. 13
    Factors influencing implementation of CRM technology among small and medium sized enterprises

    Factors influencing implementation of CRM technology among small and medium sized enterprises by Ramaseshan, Balasubramanian, Kiat, Chia Peng

    Published 2008
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  14. 14
    THE ADOPTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN THE SINGAPORE PHARMACEUTICAL INDUSTRY:FROM THE PERSPECTIVE OF RELATIONAL INFORMATION PROCESSES

    THE ADOPTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN THE SINGAPORE PHARMACEUTICAL INDUSTRY:FROM THE PERSPECTIVE OF RELATIONAL INFORMATION PROCESSES by Lam, Joyce

    Published 2007
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  15. 15
    Exploring the Evidence of and Barriers to Implementation of Customer Relationship Management in Small Accommodation Enterprises. of Drenthe, Netherlands

    Exploring the Evidence of and Barriers to Implementation of Customer Relationship Management in Small Accommodation Enterprises. of Drenthe, Netherlands by Oudshoorn-Fuller, Melissa M

    Published 2012
    Subjects: “…Customer Relationship Management…”
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  16. 16
    Intelligent CRM on the cloud

    Intelligent CRM on the cloud by Faed, Alireza, Wu, Chen, Chang, Elizabeth

    Published 2010
    Subjects: Get full text
  17. 17
    The Role of Integrated Customer Relationship Management and Social Capital on Customer Relationship Management Success

    The Role of Integrated Customer Relationship Management and Social Capital on Customer Relationship Management Success by Alamgir, Mohammed, Quaddus, Mohammed

    Published 2013
    Subjects: Get full text
  18. 18
    The relationship between social customer relationship management (CRM) and customer engagement: an exploratory study

    The relationship between social customer relationship management (CRM) and customer engagement: an exploratory study by Zainal, Nur Thara Atikah

    Published 2020
    Subjects: “…social customer relationship management…”
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  19. 19
    A Study of Relationship Marketing in Chinese Retail market

    A Study of Relationship Marketing in Chinese Retail market by Xue, Qiusha

    Published 2007
    Subjects: Get full text
  20. 20
    Selection Practices and Customer Relationship Activities Mediated by Cultural Ideologies: An Empirical Study with Malaysian Organisations

    Selection Practices and Customer Relationship Activities Mediated by Cultural Ideologies: An Empirical Study with Malaysian Organisations by Liu, Yi, Pearson, Cecil, Chatterjee, Samir

    Published 2014
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