Search Results - "continuous commitment" :: Library Catalog

1
Customer retention and cross-buying in premium banking services : the roles of switching costs and interaction quality by Laksamana, Patria

Published 2012
Subjects: “…continuous commitment…”

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2
The Role of Interaction Quality and Switching Costs in Premium Banking Services by Laksamana, Patria, Wong, David, Kingshott, Russel, Muchtar, Fatimah

Published 2013
Subjects: “…Continuance Commitment…”

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