Search Results - "adequate service level"

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  1. 1
    Demystifying Intercultural Service Encounters: Toward a Comprehensive Conceptual Framework

    Demystifying Intercultural Service Encounters: Toward a Comprehensive Conceptual Framework by Sharma, Piyush, Tam, J.L., Kim, N.

    Published 2009
    Subjects: Get full text
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    Exploring customers’ zone of tolerance for B2B professional service quality

    Exploring customers’ zone of tolerance for B2B professional service quality by Ho, A., Sharma, Piyush, Hosie, P.

    Published 2015
    Subjects: Get full text

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