Search Results - "The Postal Service"
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Customer satisfaction towards quality of mail services (Post express, Poslaju and Parcel) in the Pos Malaysia Batu Pahat / Nor Azylia Mohd Alias
Published 2004Subjects: “…Postal service. Stamps. Philately…”
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Service quality offered by Pos Malaysia, Kuala Lumpur in fulfilling customer satisfaction / Norazilah Ramli
Published 2006Subjects: “…Postal service. Stamps. Philately…”
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Contributing factors of customer dissatisfaction with service quality at post office in Wilayah Persekutuan / Nor Marina Mohtar
Published 2007Subjects: “…Postal service. Stamps. Philately…”
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An Impact Of Service Quality Towards Customer Satisfaction In Pos Malaysia: The Mediating Role Of Self-Service Technologies
Published 2014“…To contribute knowledge to this underexplored postal service area, a study, based on the gap theory and diffusion of innovation theory approach, was conducted on this Pos Malaysia research. …”
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Creating Sustainable Competitive Advantage Through Service Innovation: A Case Study Of Poslaju In Pos Malaysia Berhad
Published 2014“…POS Malaysia Berhad is a premier postal service provider in Malaysia. POS Malaysia Berhad provides postal services throughout Malaysia; handling million of mail and items per day through a network of over 1,000 touch points countrywide includes Pos Malaysia Outlets, Pos Minis, Pos24 (Self-service Terminal), Post-On-Wheels (Mobile Outlets), postal agents and stamp agents. …”
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Mobile Notification for Mail Delivery for UUM Post Office
Published 2009“…Mobile technologies such as mobile phones and personal digital assistants (PDAs) not only change the way people communicate, but also, change the way the postal service does business. Nowadays, postal offices are using new technology to improve the quality of their services. …”
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The impact of emotional intelligence on administrator leadership practices: the role of Islamic work ethic
Published 2016“…Using the regular postal service, the questionnaires were sent directly to the identified respondents all over Malaysia. …”
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Sistem Penghantaran Mel Negeri Selangor (Di Bawah Kendalian Pusat Mel Bukit Raja)
Published 2002“…Postal service is one of the most popular mailing services in Malaysia. …”
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Service innovation of postal and courier services in Malaysia: Will it lead to customer responsiveness?
Published 2012“…In Malaysia, the national postal services and private courier companies significantly contribute towards the national economy and also provide the employment opportunities. …”
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A study on financial efficiency of Melaka state government expenditure / Noradawiyah Padullah and Zaahidah Mat Yusop
Published 2013“…Governments supervise the resolution of conflicting interests, the workings of the political process, the enforcement of laws and rights, and the monitoring of national income and international trade where government regulate economic and social relationships among individuals and private organizations and carry out enterprises such as production of military goods, provision of postal services, and ownership of power utilities and public works.Among the most basic services provided by government are the printing and coining of money, the provision of roads, sewers, water, education, and social and welfare services. …”
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Communication system in Turkey: the effect on economic development
Published 2015“…The discussions are limited to types of communication in Turkey including newspaper and magazines, internet, postal services and fixed-line telephone and mobile phone. …”
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Service innovation and service responsiveness : moderating effect of information technology capability
Published 2016“…The result of the study provides a meaningful insight on the service innovation and ultimately, contributes towards enhancing the responsiveness of the postal services, courier, and freight forwarding companies. …”
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Improving member's participation in the annual general meeting under Nigerian corporate law
Published 2018“…The findings indicate that poor postal services, inability of the members to update their current addresses, and limited circulation of notices published in newspapers are part of the reasons that result to delay in receiving notices of AGM. …”
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Boat operators of Kilim Geopark, Langkawi - profiles, business practices and perception towards tourists
Published 2013“…Data for this study is gathered via questionnaire administered using census method conducted through postal services on 26 respondents selected from boat operators who registered under the cooperative community Kilim Village Langkawi Berhad in July 2012. …”
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Management of change, lean practice and organisational performance of private companies in Malaysia
Published 2015“…In reality, change cannot be wholly managed; it will emerge naturally once a strategy for change exists.For the Government Linked Companies (GLCs), becoming lean is extremely important due the enormous size of the companies.Their organizational performance depends on how well they manage their resources.Efficiently managed GLCs, and well formulated and implemented strategies are critical for the success of business organizations (Singh & Ang, 1999).GLCs in Malaysia are mainly the major providers of utilities, postal services, airlines, airports, public transport, water and sewerage, banking and financial services, automotive, plantation, and construction industries.These companies hire an estimated 5 percent (about 400,000 employees) of the national workforce, and accounts for approximately 36 percent of the Malaysian Stock Exchange market capitalization and 54 percent of the Kuala Lumpur Composite Index (Abdullah, 2005). …”
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