Search Results - "Salesforce"

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  1. 1

    A customized scrum framework for agile implementation of customer relationship management systems: a qualitative study with a Malaysian salesforce implementation partner by Goh, Julian Tok Min

    Published 2024
    “…This qualitative case study, which was conducted with a Malaysian Salesforce implementation partner, addresses this gap. …”
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  2. 2

    Sales organization effectiveness in Indonesia life insurance industry : moderating role of salesforce automation by Syahputra,

    Published 2017
    “…Sales organization effectiveness is a crucial factor of a successful company performance that can be enhanced by having an effective salesforce and technology. The present study was designed to examine the relationship between salesforce management, sales management control strategy, salesforce characteristics and sales organization effectiveness with salesforce automation as a moderating variable. …”
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  3. 3

    Drivers of key performance indicators achievement and its mediating effect on salesforce intention to retain in the banking industry by Zunarni, Kosim

    Published 2017
    “…Malaysian banks face great challenges to retain the salesforce in sales job. Hence, this study also examined the impact of individual competencies and the organizational factors to retain the salesforce. …”
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  4. 4

    Factors influence real estate agents sales performance: in case of organizational controls and motivation plans by Fong, Jia Xun

    Published 2022
    “…In the current market, organization often use company key performance index (KPI) to measure the performance of their salesforce. Seldom looking from organizational perspective will reduce the reliability of the measurement. …”
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  5. 5

    A Study of Three Publicly Listed Saas Companies Viewed through the Disruptive Innovation Framework by Birrell, Christopher Charles

    Published 2007
    “…By using Christensen’s theory of disruptive innovation and through the detailed analysis of published annual reports, three SaaS firms, RightNow Technologies, Salesforce.com and WebEx, are tested. Christensen’s disruptive innovation theory provides a set of litmus tests that enable a thorough ex post examination of the ability of these three firms to practice disruption. …”
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