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    Delivering TfL's Investment Programme: A Knowledge Integration Ethos for Middle Managers by Mensah, Emmanuel Edmondson

    Published 2006
    “…This dissertation focuses on the middle managers within Surface Transport, ie, all transport modes apart from London Underground, with direct responsibility for delivering the projects enshrined in the investment programme, and how that delivery can be enhanced by integrating knowledge and experiences gained in the delivery of projects across all transport modes. 40 middle managers across a majority of the Surface Transport modes were interviewed with the view to identifying the salient issues and establishing a framework for an organization paradigm shift from silo driven mentalities toward a new ethos of sharing and integrating knowledge across the disparate modes. …”
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