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    Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman

    Case study on the performance evaluation of the MASkargo agents at Madras, India / Nur Izzati Ab. Rahman by Ab. Rahman, Nur Izzati

    Published 2010
    “…This is involved by two agents, Air-India Limited and Esquire Express India Private Limited (Chennai). It is also to evaluate the process standardization positively impacts on the process performance of agent. …”
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