Search Results - "Customer Relationship Management"

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  1. 1
    Customer Relationship Management: A Case Study of the Ritz-Carlton Hotel

    Customer Relationship Management: A Case Study of the Ritz-Carlton Hotel by Bajaj, Raghbir Singh

    Published 2006
    Subjects: “…Customer Relationship Management…”
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  2. 2
    The Roles of CRM in the Telecommunication Industries in Singapore

    The Roles of CRM in the Telecommunication Industries in Singapore by CHONG, Yeng Keat

    Published 2007
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  3. 3
    Strategic Considerations for Customer Relationship Management in the Telecommunications Industry

    Strategic Considerations for Customer Relationship Management in the Telecommunications Industry by Brown, Benjamin Philip Edward

    Published 2007
    Subjects: “…Strategic Considerations Customer Relationship Management…”
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  4. 4
    The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting

    The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting by Faed, Alireza, Radmand, Pedram, Talevski, Alex

    Published 2010
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  5. 5
    Maximizing productivity using CRM within the context of m-commerce

    Maximizing productivity using CRM within the context of m-commerce by Faed, Alireza, Ashouri, A., Wu, Chen

    Published 2011
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  6. 6
    The efficient bond among mobile commerce, CRM and E-loyalty to maximise the productivity of companies

    The efficient bond among mobile commerce, CRM and E-loyalty to maximise the productivity of companies by Faed, Alireza, Ashouri, A., Wu, Chen

    Published 2010
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  7. 7
    Personalisation: Developing or Destroying Customer Relations?

    Personalisation: Developing or Destroying Customer Relations? by Fernandez, Sarah Kathryn

    Published 2008
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  8. 8
    The Grid and CRM: from "If" to "When"

    The Grid and CRM: from "If" to "When" by Lloyd, Ashley

    Published 2005
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  9. 9
    The impact of integrated TQM and interactivity on customer retention process

    The impact of integrated TQM and interactivity on customer retention process by Faed, Alireza

    Published 2011
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  10. 10
    Factors influencing implementation of CRM technology among small and medium sized enterprises

    Factors influencing implementation of CRM technology among small and medium sized enterprises by Ramaseshan, Balasubramanian, Kiat, Chia Peng

    Published 2008
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  11. 11
    THE ADOPTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN THE SINGAPORE PHARMACEUTICAL INDUSTRY:FROM THE PERSPECTIVE OF RELATIONAL INFORMATION PROCESSES

    THE ADOPTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN THE SINGAPORE PHARMACEUTICAL INDUSTRY:FROM THE PERSPECTIVE OF RELATIONAL INFORMATION PROCESSES by Lam, Joyce

    Published 2007
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  12. 12
    Exploring the Evidence of and Barriers to Implementation of Customer Relationship Management in Small Accommodation Enterprises. of Drenthe, Netherlands

    Exploring the Evidence of and Barriers to Implementation of Customer Relationship Management in Small Accommodation Enterprises. of Drenthe, Netherlands by Oudshoorn-Fuller, Melissa M

    Published 2012
    Subjects: “…Customer Relationship Management…”
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  13. 13
    Intelligent CRM on the cloud

    Intelligent CRM on the cloud by Faed, Alireza, Wu, Chen, Chang, Elizabeth

    Published 2010
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  14. 14
    The Role of Integrated Customer Relationship Management and Social Capital on Customer Relationship Management Success

    The Role of Integrated Customer Relationship Management and Social Capital on Customer Relationship Management Success by Alamgir, Mohammed, Quaddus, Mohammed

    Published 2013
    Subjects: “…Integrated customer relationship management…”
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  15. 15
    The relationship between social customer relationship management (CRM) and customer engagement: an exploratory study

    The relationship between social customer relationship management (CRM) and customer engagement: an exploratory study by Zainal, Nur Thara Atikah

    Published 2020
    Subjects: “…social customer relationship management…”
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  16. 16
    An Integrated Framework for Managing eCRM Evaluation Process

    An Integrated Framework for Managing eCRM Evaluation Process by Lin, Chad, Huang, Y.

    Published 2007
    Subjects: “…electronic customer relationship management…”
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  17. 17
    A customer relationship management ecosystem that utilizes multiple sources and types of information conjointly

    A customer relationship management ecosystem that utilizes multiple sources and types of information conjointly by Hussain, Omar, Chang, Elizabeth, Ramakonar, V., Dillon, T.

    Published 2012
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  18. 18
    Similarities between disaster supply chains and commercial supply chains: a SCM process view

    Similarities between disaster supply chains and commercial supply chains: a SCM process view by Olaogbebikan, J.E., Oloruntoba, Richard

    Published 2019
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